Here I come, back to you with more and important thoughts on the realm of IT infrastructure. Once again, I am not diving into a critical technical treatise, because I think we need to remember that IT is driven by people. IT infrastructure is the human face that most end users will see and hear [...]
Did the dog eat your documentation? Sometime I find myself asking this question silently in my head. While not vital, it is an important part of the IT process. I cannot tell you how many times I have been burned dealing with incomplete, out of date or non-existent documentation. Documenting should be a fundamental part [...]